UtilityAbout something the customer already did — an order, a booking, a payment.
WhatsApp service disruption notice template
Ready to submit, in 6 languages. Free, no signup — and unlike most
template libraries, this one tells you which category Meta will file it under.
Customer support · Utility
Hi {{1}}, a quick heads-up: {{2}} is currently unavailable. We expect it back by {{3}} and will message you if that changes. Sorry for the inconvenience.
Copies with the {{1}} placeholders intact, ready to paste.
नमस्ते {{1}}, एक जानकारी: {{2}} फिलहाल उपलब्ध नहीं है। हमें उम्मीद है कि यह {{3}} तक ठीक हो जाएगा, बदलाव होने पर हम बताएंगे। असुविधा के लिए खेद है।
Copies with the {{1}} placeholders intact, ready to paste.
This Hindi translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
வணக்கம் {{1}}, ஒரு தகவல்: {{2}} தற்போது கிடைக்கவில்லை. {{3}} க்குள் சரியாகும் என எதிர்பார்க்கிறோம், மாற்றம் இருந்தால் தெரிவிப்போம். சிரமத்திற்கு வருந்துகிறோம்.
Copies with the {{1}} placeholders intact, ready to paste.
This Tamil translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
నమస్కారం {{1}}, ఒక సమాచారం: {{2}} ప్రస్తుతం అందుబాటులో లేదు. {{3}} లోపు తిరిగి వస్తుందని ఆశిస్తున్నాము, మార్పు ఉంటే తెలియజేస్తాము. అసౌకర్యానికి క్షమించండి.
Copies with the {{1}} placeholders intact, ready to paste.
This Telugu translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
नमस्कार {{1}}, एक सूचना: {{2}} सध्या उपलब्ध नाही. ते {{3}} पर्यंत पूर्ववत होईल अशी अपेक्षा आहे, बदल झाल्यास कळवू. गैरसोयीबद्दल क्षमस्व.
Copies with the {{1}} placeholders intact, ready to paste.
This Marathi translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
নমস্কার {{1}}, একটি তথ্য: {{2}} এখন পাওয়া যাচ্ছে না। {{3}} এর মধ্যে ঠিক হবে বলে আশা করছি, পরিবর্তন হলে জানাব। অসুবিধার জন্য দুঃখিত।
Copies with the {{1}} placeholders intact, ready to paste.
This Bengali translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
What goes in each placeholder
Variable
What it is
Example
{{1}}
Customer name
Mr Iyer
{{2}}
What is affected
card payments at our Anna Nagar branch
{{3}}
Expected resolution
6pm today
Use samples like these when you submit, not test or
abc. Meta reviews the message with the placeholders
filled in, and obviously fake samples are a
documented rejection cause.
When to send it
Before the outage if planned, immediately if not.
Why it is a utility template
Proactive notice about a service they pay for. This message costs far less than the support volume it prevents.