Utility About something the customer already did — an order, a booking, a payment.

WhatsApp feedback request template

Ready to submit, in 6 languages. Free, no signup — and unlike most template libraries, this one tells you which category Meta will file it under.

Customer support · Utility

Hi {{1}}, how did we do on ticket {{2}}? Tap a button below — that is the whole survey. It helps {{3}} work out who to put on which kind of problem.

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Copies with the {{1}} placeholders intact, ready to paste.

नमस्ते {{1}}, टिकट {{2}} पर हमारा काम कैसा रहा? नीचे एक बटन दबाएँ — बस इतना ही सर्वे है। इससे {{3}} को पता चलता है कि किस समस्या पर किसे लगाना है।

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Copies with the {{1}} placeholders intact, ready to paste.

This Hindi translation has not been checked by a native speaker yet. Read it before you submit it — your customers will judge the wording, not us.

வணக்கம் {{1}}, டிக்கெட் {{2}} இல் நாங்கள் எப்படிச் செய்தோம்? கீழே ஒரு பொத்தானை அழுத்துங்கள் — கணக்கெடுப்பு அவ்வளவுதான். எந்தப் பிரச்சினைக்கு யாரை நியமிப்பது என {{3}} அறிய இது உதவுகிறது.

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Copies with the {{1}} placeholders intact, ready to paste.

This Tamil translation has not been checked by a native speaker yet. Read it before you submit it — your customers will judge the wording, not us.

నమస్కారం {{1}}, టికెట్ {{2}} లో మేము ఎలా చేశాము? కింద ఒక బటన్ నొక్కండి — సర్వే అంతే. ఏ సమస్యకు ఎవరిని పెట్టాలో {{3}} తెలుసుకోవడానికి ఇది సహాయపడుతుంది.

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Copies with the {{1}} placeholders intact, ready to paste.

This Telugu translation has not been checked by a native speaker yet. Read it before you submit it — your customers will judge the wording, not us.

नमस्कार {{1}}, तिकीट {{2}} वर आमचे काम कसे झाले? खाली एक बटण दाबा — एवढेच सर्वेक्षण आहे. कोणत्या समस्येवर कोणाला नेमायचे हे {{3}} ला समजण्यास मदत होते.

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Copies with the {{1}} placeholders intact, ready to paste.

This Marathi translation has not been checked by a native speaker yet. Read it before you submit it — your customers will judge the wording, not us.

নমস্কার {{1}}, টিকিট {{2}} এ আমরা কেমন করলাম? নিচে একটি বোতাম চাপুন — জরিপ এটুকুই। কোন সমস্যায় কাকে দিতে হবে তা {{3}} বুঝতে এটি সাহায্য করে।

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Copies with the {{1}} placeholders intact, ready to paste.

This Bengali translation has not been checked by a native speaker yet. Read it before you submit it — your customers will judge the wording, not us.

What goes in each placeholder

Variable	What it is	Example
`{{1}}`	Customer name	Rahul
`{{2}}`	Ticket number	SUP-3312
`{{3}}`	Business name	Streetkicks

Use samples like these when you submit, not test or abc. Meta reviews the message with the placeholders filled in, and obviously fake samples are a documented rejection cause.

When to send it

A day after resolution.

Why it is a utility template

Follow-up on a service interaction. Attaching a prize draw or a discount makes it marketing — and lowers the honesty of the answers.

More customer support templates

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