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Contacts & segments

Every contact, filed the way your team actually works.

A contact list you cannot slice is a list you will end up blasting. Watx gives every contact tags, custom fields, notes and channel identity, then lets you build audiences as explicit lists or as live filters that recalculate themselves before every send.

app.watx.in/contacts
Watx contacts list showing WhatsApp and Instagram contacts with phone, source and tags

Every contact, filed the way your team actually works.

Rich contact records with tags, custom fields, notes and channel identity. Build named audiences as static lists or dynamic saved filters that recalculate their own membership.

  • CSV import, full-text search and filtering across tags and fields
  • Static segments (an explicit list) and dynamic segments (a live filter)
  • File a contact into a segment from anywhere — page, drawer, inbox, import, automation or API

Contacts & segments, answered.

What is the difference between a static and a dynamic segment?

A static segment is an explicit list of contacts you chose. A dynamic segment is a saved filter — "everyone tagged trial who has not ordered in 60 days" — and its membership recalculates itself, so it is right at send time rather than right on the day someone exported it.

Can I import my existing contacts?

Yes, from CSV, at any time. What does not transfer on any platform is your existing chat history — the inbox fills from the next message onward.

Are opt-outs handled per contact?

Yes, and they are enforced at send time rather than trusted to whoever built the audience. A contact who opted out stays out of marketing sends even if they land in a segment.

All of it, on one number.

Watx is one platform, not fifteen add-ons. 15-day free trial, no card, and you can keep the WhatsApp Business app on your number while you try it.