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Utility About something the customer already did — an order, a booking, a payment.

WhatsApp appointment rescheduled template

Ready to submit, in 6 languages. Free, no signup — and unlike most template libraries, this one tells you which category Meta will file it under.

Appointments & bookings · Utility

Hi {{1}}, your appointment has moved from {{2}} to {{3}}, still at {{4}}. Nothing else changes. Reply here if that new time does not work.

Copies with the {{1}} placeholders intact, ready to paste.

What goes in each placeholder

Use samples like these when you submit, not test or abc. Meta reviews the message with the placeholders filled in, and obviously fake samples are a documented rejection cause.

When to send it

On any change, whoever made it.

Why it is a utility template

Repeating both the old and new time is what stops the customer turning up at the original slot.