UtilityAbout something the customer already did — an order, a booking, a payment.
WhatsApp return request received template
Ready to submit, in 6 languages. Free, no signup — and unlike most
template libraries, this one tells you which category Meta will file it under.
Orders & delivery · Utility
Hi {{1}}, we have received your return request for order {{2}}. A pickup will be arranged within {{3}} and you will get the courier details here before they arrive.
Copies with the {{1}} placeholders intact, ready to paste.
नमस्ते {{1}}, ऑर्डर {{2}} के लिए आपका रिटर्न अनुरोध हमें मिल गया है। {{3}} के भीतर पिकअप की व्यवस्था होगी और कूरियर की जानकारी आपको यहीं पहले मिल जाएगी।
Copies with the {{1}} placeholders intact, ready to paste.
This Hindi translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
வணக்கம் {{1}}, ஆர்டர் {{2}} க்கான உங்கள் ரிட்டர்ன் கோரிக்கை எங்களுக்குக் கிடைத்தது. {{3}} க்குள் பிக்அப் ஏற்பாடு செய்யப்படும், கூரியர் விவரங்கள் முன்கூட்டியே இங்கே தெரிவிக்கப்படும்.
Copies with the {{1}} placeholders intact, ready to paste.
This Tamil translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
నమస్కారం {{1}}, ఆర్డర్ {{2}} కోసం మీ రిటర్న్ అభ్యర్థన మాకు అందింది. {{3}} లోపు పికప్ ఏర్పాటు చేయబడుతుంది, కొరియర్ వివరాలు ముందుగానే ఇక్కడ తెలియజేస్తాము.
Copies with the {{1}} placeholders intact, ready to paste.
This Telugu translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
नमस्कार {{1}}, ऑर्डर {{2}} साठी तुमची रिटर्न विनंती आम्हाला मिळाली. {{3}} मध्ये पिकअपची व्यवस्था होईल आणि कुरिअरची माहिती आधीच इथे मिळेल.
Copies with the {{1}} placeholders intact, ready to paste.
This Marathi translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
নমস্কার {{1}}, অর্ডার {{2}} এর জন্য আপনার রিটার্ন অনুরোধ আমরা পেয়েছি। {{3}} এর মধ্যে পিকআপের ব্যবস্থা হবে এবং কুরিয়ারের তথ্য আগেই এখানে জানানো হবে।
Copies with the {{1}} placeholders intact, ready to paste.
This Bengali translation has not been checked by a native speaker yet. Read it
before you submit it — your customers will judge the wording, not us.
What goes in each placeholder
Variable
What it is
Example
{{1}}
Customer name
Ananya
{{2}}
Order number
WX-4417
{{3}}
Pickup window
2–3 working days
Use samples like these when you submit, not test or
abc. Meta reviews the message with the placeholders
filled in, and obviously fake samples are a
documented rejection cause.
When to send it
On submission of a return or exchange request.
Why it is a utility template
Acknowledges a request the customer made. Pure service.