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Utility About something the customer already did — an order, a booking, a payment.

WhatsApp pre-visit instructions template

Ready to submit, in 6 languages. Free, no signup — and unlike most template libraries, this one tells you which category Meta will file it under.

Clinics & healthcare · Utility

Hi {{1}}, for your {{3}} appointment please {{2}}. Bring your ID and any current medication list. Reply here if you are not able to follow this and we will adjust.

Copies with the {{1}} placeholders intact, ready to paste.

What goes in each placeholder

Use samples like these when you submit, not test or abc. Meta reviews the message with the placeholders filled in, and obviously fake samples are a documented rejection cause.

When to send it

The evening before.

Why it is a utility template

Preparation instructions for a booked appointment. A fasting instruction missed is a wasted slot for you and a wasted trip for them.