Technical
Product message
A message that renders one product, or a multi-product list, from your synced catalogue.
Technical
The customer sees images, names and prices inside the conversation and can add items to a cart without leaving WhatsApp. The resulting order arrives back as a structured message you can act on.
Payment still happens wherever you take payment. The value is that the browse-and-choose step never leaves the thread, which is where the drop-off usually happens.
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