Skip to content
Messaging channels

Put a chat widget on your site, answer it in the same inbox

The visitor who will not leave their number still wants an answer. The widget routes website chats into the same queue your team already works, so it is not another tab nobody watches.

Built in

How this connects

Part of Watx. Connect it in settings and nothing else is required.

Website chat widget · Built in

Website chat widget and Watx, together.

  • One script tag on any page, framework or not
  • Conversations land in the shared team inbox with WhatsApp and Instagram
  • AI agents can answer web chats from the same knowledge base
  • Visitors can move the conversation to WhatsApp and keep the thread

Four automations that earn their keep.

  • When

    A visitor opens the widget on a pricing page

    Then

    The conversation arrives with the page they were on attached.

  • When

    Nobody is online

    Then

    An AI agent answers, captures the enquiry and creates the contact.

  • When

    They give a phone number

    Then

    The conversation continues on WhatsApp against the same contact record.

How to connect it.

About ten minutes, no code.

  1. 1 Copy the widget snippet from Settings.
  2. 2 Paste it before the closing </body> tag of your site.
  3. 3 Set the accent colour and greeting to match your brand.
  4. 4 Test it, then watch conversations arrive in the inbox.

Website chat widget, answered.

Does it slow my site down?

The loader is async and does not block paint. It is a guest on your page like any other third-party script.

Do I need a developer to install it?

Only if pasting a script tag counts. Most site builders have a field for exactly this.

Not sure it will fit?

Tell us what Website chat widget has to talk to and we will say plainly whether it works today, needs a developer, or does not exist yet.